PeopleSync is looking for a detail-oriented Senior Mortgage Loan Officer with strong knowledge of the Australian mortgage industry to join our growing team in Kathmandu.

Key Responsibilities

• Manage mortgage files from pre-submission through to settlement.
• Request, collect, and verify required documents for both PAYG and self-employed applications.
• Assist clients with loan document signing and provide guidance throughout the process.
• Prepare and organise loan files, including accurate labelling and document management.
• Submit applications through ApplyOnline and lender portals.
• Use MyCRM to manage loan applications, client information, tasks, and file records.
• Conduct valuation ordering and pricing checks.
• Coordinate with brokers, clients, lenders, and other stakeholders throughout the loan process.
• Ensure all documentation is complete and accurate before submission.
• Maintain accurate records and follow established processes and compliance requirements.
• Assist with client onboarding and post-settlement support, where required.
• Assist with loan repricing and ongoing client servicing, where required.

Requirements

• Mandatory: Previous hands-on experience using MyCRM.
• Knowledge and practical experience with Australian mortgage processes.
• Understanding of documentation requirements for PAYG and self-employed borrowers.
• Experience managing mortgage files from pre-submission through to settlement.
• Experience with ApplyOnline and lender portals.
• Familiarity with loan documents and Australian mortgage application workflows.
• Strong English communication skills, with the ability to communicate smoothly and professionally with clients.
• Strong administrative, organisational, and file management skills.
• Excellent attention to detail and ability to manage multiple applications simultaneously.

Preferred Experience

• Experience with client onboarding and post-settlement client support.
• Experience with loan repricing and retention activities.
• Experience working directly with Australian mortgage brokers and clients.
• Experience across a broad range of Australian lenders and loan products.

If you have Australian mortgage experience, hands-on MyCRM experience, and strong loan processing skills, we’d love to hear from you.