Receptionist

Job Description

Company Description

Hotel Skyline is located in the heart of Janakpur, Nepal, a city celebrated for its spiritual significance and rich Mithila heritage. The hotel provides comfortable accommodations, including rooms with modern amenities and an in-house restaurant offering local and regional cuisine. Conveniently situated near Janakpur Airport and the iconic Janaki Mandir, the hotel is an ideal choice for pilgrims, cultural tourists, and business travelers. With its central location, it serves as an excellent base for exploring nearby landmarks such as Ram Sita Vivah Mandap and Ganga Sagar.

Role Description

We are seeking a Receptionist for a full-time, on-site role located in Janakpur. The Receptionist will be responsible for greeting guests, managing phone inquiries, handling check-ins and check-outs, maintaining reservation systems, and addressing guest needs. The role also entails performing clerical tasks, ensuring efficient daily operations, and providing excellent customer service to create a welcoming environment for guests.

Qualifications

• Proficiency in Receptionist Duties, including managing check-ins, check-outs, and reservations
• Strong Phone Etiquette and Customer Service skills to handle inquiries and provide a positive guest experience
• Effective Communication and Clerical Skills for managing basic administrative tasks and interacting professionally with guests
• Ability to work in a fast-paced environment and handle multiple responsibilities
• Familiarity with local tourism and attractions in Janakpur is a plus
• Prior experience in hospitality or customer-facing roles preferred
• Proficiency in English and Nepali; knowledge of additional languages is a bonus