Universal Tours & Travels Pvt. Ltd., Nepal is a legal enterprise that operates airline representative offices in the capacity of a GSA in Nepal.

50 years. An astute aviation and tourism experience garnered by primarily starting as a travel and tour company. Today, UTT has now diversified its portfolio into various aspects of the aviation sector.

Comprehensive aviation solutions. Geo-political scenarios and regional aviation policies, have fostered a much wider role for a GSA beside being a sales representative of a brand. In a country like Nepal, there are opportunities for growth with as much hurdles to overcome.

With our expertise we ensure that our operations are conducted with regularity and on schedule, alongside fulfilling the criteria of our principle procedures.

Company

Universal Tours and Travels Pvt. Ltd.

Duty Station

Pokhara, Nepal

Department

flydubai

Reports to

Airport Services Manager

The Airport Services Coordinator (PHH) provides hands-on

operational support for flydubai airport services, ensuring smooth passenger

handling and effective coordination with ground handling agents. This is a front-line

execution role, supporting supervisors and managers during routine and

irregular operations.

Coordinate passenger handling activities including check-in,

boarding, arrivals, and baggage services.

Liaise with ground handling staff to ensure smooth execution

of airline procedures.

Assist in monitoring flight handling timelines and reporting

any deviations.

Support aircraft turnaround activities under supervisor

guidance.

Assist passengers with inquiries, special needs, and service

issues at the airport.

Support handling of PRMs, unaccompanied minors, VIPs, and

disrupted passengers.

Provide basic service recovery support during delays or

cancellations as directed.

Assist in preparing basic operational reports and shift

summaries.

Ensure adherence to airline SOPs, safety, and security

requirements.

Report incidents, irregularities, or service gaps to the

Airport Services Supervisor.

Support audits and inspections as required.

Preferred Experience & Qualifications

Diploma or bachelor’s degree in Aviation, Hospitality, or

related field preferred.

1–3 years of experience in airline operations, airport

services, or ground handling.

Strong customer service orientation and communication

skills.

Ability to work in a fast-paced, shift-based airport

environment.

Willingness to learn airline procedures and comply with

regulatory requirements.

Willingness to work outside normal

office hours, including weekends or shifts, when required by airline

operations.

Commitment to uphold flydubai and UTT

service standards, policies, and professional conduct.

Please send your CV and a short email introducing yourself to

[email protected] by 9th Oct 2026.

https://www.jobsnepal.com/airport-services-coordinator-144464