Mid-Level Customer Support (Night Shift)

We are seeking a mid-level Customer Support professional with a solid foundation in web-based products and a proven ability to communicate clearly and empathetically. The ideal candidate has at least two to three years of customer support experience, strong written English, and the judgment to handle complex customer issues independently.

You should be comfortable working with technology, understanding website-related concepts and using modern support tools. Most importantly, you should bring professionalism, ownership and a customer-first mindset to every interaction.

Codewing Solutions is a fast-growing product company based in Kathmandu.

Our products are used by millions of people in over  165  countries—from travel agencies to bloggers, coaches, and small businesses.

At Codewing, we don’t work on client projects.  We build our own global software products—and we keep growing.

Some of our most popular products include

Location: In-office at CodewingSolutions, Kathmandu during the training period, with the opportunity to transition to a work-from-home arrangement after moving to the night shift.

Salary

4.2–7.2 lakhs per year (CTC)

Note: This role does not involve onboarding calls, migrations or training junior team members at this stage.

Please fill out the application form at the link below

https://codewing.co/application-form/

https://www.jobsnepal.com/mid-level-customer-support-night-shift-144490