We are looking for a professional and confident Client Communication Officer to manage student/client inquiries and provide accurate guidance regarding Australian education, university admissions, and related services.

Location

Kamaladi, Kathmandu

Working Hours

7:00 AM – 2:00 PM

Responsibilities of the Candidate

Handle client inquiries through phone calls, Facebook/Messenger, email, and other communication channels.

Respond professionally and provide accurate and timely information.

Follow up with prospective students and maintain regular communication.

Guide students regarding Australian universities, colleges, courses, and admission processes.

Assist with admission-related queries, documentation, applications, and follow-ups.

Coordinate with admission and counselling teams for smooth application processing.

Maintain accurate records of client communications and follow-ups.

Address client concerns and ensure a positive service experience.

Communicate effectively with students and parents.

Support other admission and client-service activities when required.

Requirements

1–2 years of relevant experience preferred.

Previous experience as an Admission Officer, Junior Counsellor, Education Counsellor, Client Communication Officer, or similar role.

Experience handling Australia-bound students is highly preferred.

Good knowledge of Australian universities, colleges, courses, entry requirements, and admission procedures.

Understanding of required documentation and application processes.

Knowledge of Australian visa/migration processes is an advantage.

Experience in an education or migration consultancy is preferred.

Fluent written and verbal English communication skills.

Strong client handling, follow-up, interpersonal, and problem-solving skills.

Ability to manage multiple inquiries and follow-ups efficiently.

To Apply: Please send your updated CV to [email protected]. Qualified candidates will be contacted for the next stage of the recruitment process.

Job Specification

Job Type

Full Time

Work Mode

Onsite

Level

Mid

Openings

1

Apply Before

2026-11-06

Skills

Client Communication

Student Counseling

Application Processing

Admissions

Client follow-up

Documentation

View the original posting and apply on SathiJob.