GC International is seeking a highly capable, proactive, and results-oriented Operations Manager to oversee daily operations and ensure the smooth functioning of the organization. The ideal candidate should have prior experience in manpower, recruitment, human resources, or a similar service-oriented industry, along with exceptional leadership, communication, coordination, and problem-solving skills.

The candidate will be responsible for managing staff, coordinating with job seekers and candidates, handling visitors and clients, streamlining operational processes, and maintaining a professional and well-organized working environment.

Key Responsibilities

• Oversee and manage the company's day-to-day operations to ensure efficiency and smooth workflow.
• Supervise, coordinate, and manage staff, ensuring accountability, discipline, and productivity.
• Handle candidates, job seekers, clients, and visitors professionally, ensuring a positive experience.
• Coordinate manpower and recruitment-related activities, including candidate registration, documentation, interviews, and follow-ups, as applicable.
• Manage staff schedules, task assignments, performance monitoring, and daily operational priorities.
• Address and resolve operational issues, staff concerns, candidate inquiries, and visitor complaints promptly.
• Coordinate with internal departments, management, clients, and external stakeholders to ensure effective communication and service delivery.
• Establish and implement operational procedures, policies, and service standards.
• Maintain accurate records, reports, documentation, and operational data.
• Monitor staff performance and provide guidance to improve productivity and service quality.
• Ensure proper handling of candidate and client information, maintaining confidentiality and professional ethics.
• Identify operational gaps and implement practical solutions to improve efficiency and organizational performance.
• Prepare regular operational reports and provide updates, recommendations, and performance insights to senior management.