Job Summary

We are seeking a dedicated X4 Tech Support professional to join our client-server software services team in Lalitpur, Nepal. This full-time position focuses on resolving technical challenges, maintaining systems, and delivering exceptional customer support. You will play a vital role in ensuring smooth operations across our hardware and networking infrastructure.

Key Responsibilities

• Deliver responsive technical troubleshooting and support across client-server systems.

• Perform routine IT support and maintenance on company hardware and peripherals.

• Diagnose and resolve hardware and networking connectivity issues in a timely manner.

• Provide clear, professional communication while addressing user queries and support tickets.

• Apply effective problem-solving skills to manage multiple technical priorities daily.

Required Qualifications

• Bachelors Degree in Information Technology, Computer Science, or a related field.

• Demonstrated proficiency in technical troubleshooting and IT support maintenance.

• Solid foundational knowledge of computer hardware and networking principles.

• Excellent verbal and written communication and customer support capabilities.

• Strong problem-solving mindset with proven time management abilities.

What We Offer

• Competitive salary based on skills and experience.

• Friendly and professional working environment.

Job Specification

• Education: Bachelors Degree
• Experience: 1 - 4 Years
• Job Type: Full Time
• No. of Vacancies: 4
• Functional Area: IT Software - Client Server
• Industry: IT-Software/Software Services
• Offered Salary: Competitive
• Apply Before: 2026-11-17

Key Skills

• Technical Troubleshooting
• IT Support & Maintenance
• Customer Support
• Communication
• Hardware & Networking Knowledge
• Problem Solving
• Time Management