Client Servicing Manager

• Lead and mentor the existing Client Servicing team. • Own key client accounts and build long-term client relationships. • Lead senior-level client meetings, presentations, and reviews. • Coordinate with creative, content, digital, media, and other internal teams. • Manage project timelines, deliverables, estimates, POs, and billing. • Identify opportunities for account growth, upselling, and cross-selling. • Resolve client concerns and ensure high levels of client satisfaction. • Monitor account performance, budgets, and campaign delivery. • Translate client requirements into clear briefs for internal teams. • Ensure projects are delivered on time, within scope, and to expected quality.

Qualification

Bachelor

Skills

Account Management & Growth

Team Leadership & Mentoring

Strategic Communication & Presentation

Campaign & Project Management

Commercial & Negotiation Skills

Client Relationship Management Skills

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