Front Desk Officer

Experience Required

Equal to 1 year

Required Skills

Communication

Teamwork

Multitasking

Attention to Detail

MS Office Suite

We are seeking a professional, courteous, and well-organized Front Desk Officer to be the first point of contact for our company. As the face of our organization, the ideal candidate will have excellent communication skills, a welcoming attitude, and the ability to handle multiple tasks efficiently.

Key Responsibilities

Greet and welcome visitors in a friendly and professional manner

Answer, screen, and forward incoming phone calls

Maintain the reception area in a clean and tidy manner

Manage visitor logbooks and issue visitor passes

Receive, sort, and distribute daily mail and deliveries

Provide basic and accurate information in-person, via phone, or email

Assist in scheduling appointments and meetings

Support other administrative tasks as needed

Requirements / Specification

Proven work experience as a Front Desk Representative, Receptionist, or similar role

Professional appearance and demeanor

Strong verbal and written communication skills

Excellent organizational and multitasking abilities

Proficiency in MS Office (Word, Excel, Outlook)

Customer service attitude

About Company

Rohini is a renowned education consultancy brand, especially known for promoting New Zealand education in Nepal. We have 6 offices across Nepal with the head office located at Shankar Dev Campus Road, Putalisadak. With 16+ years experience in the education consulting business, we boast of a team that is dedicated, knowledgeable and supportive.