Home Appliance Manager

We are looking for a responsible and technically knowledgeable Home Appliance Manager to oversee service operations related to home appliances. The role involves managing installation, maintenance, repair services, handling customer complaints, and supervising technical team performance. The ideal candidate should have relevant technical knowledge, strong coordination skills, and the ability to ensure service quality, customer satisfaction, timely issue resolution, and cost-effective operations.

Location

Tinkune, Kathmandu

Working Hours

9:30 AM – 6:00 PM

Responsibilities of the Candidate

Manage and oversee daily home appliance service operations.

Coordinate installation, maintenance, and repair services for home appliances.

Supervise and coordinate with technical staff to ensure timely and quality service delivery.

Handle customer complaints and ensure effective resolution of service-related issues.

Monitor service requests and follow up to ensure timely completion.

Provide technical guidance and support to the service team when required.

Monitor team performance and maintain service quality standards.

Coordinate with customers regarding service schedules, updates, and technical concerns.

Maintain service records, reports, and documentation.

Monitor service-related costs and support efficient use of resources.

Identify operational issues and recommend improvements to enhance customer satisfaction.

Requirements

1–2 years of experience in home appliance servicing, technical operations, or a related field.

Good technical knowledge of home appliances, including installation, maintenance, and repair processes.

Ability to coordinate and supervise technical staff.

Good customer service and complaint-handling skills.

Strong communication, organizational, and problem-solving skills.

Ability to manage multiple service requests and meet deadlines.

Responsible, proactive, and capable of handling operational challenges.

To Apply

Please send your updated CV to [email protected]. Qualified candidates will be contacted for the next stage of the recruitment process.

Job Specification

Job Type

Full Time

Work Mode

Onsite

Level

Mid

Openings

1

Apply Before

2026-11-29

Skills

Installation

Maintenance Management

Service Operations

Home Appliances

Operations Management

View the original posting and apply on SathiJob.