Operations Executive

FixQuo is seeking a responsible, organised, and proactive Operations Executive to manage daily property maintenance operations. The role involves coordinating with clients, tenants, landlords, and contractors, handling maintenance requests, scheduling appointments, monitoring job progress, and ensuring smooth day-to-day operations.

Key Responsibilities

• Handle incoming and outgoing calls, emails, and WhatsApp communications.
• Receive, process, and coordinate property maintenance requests from clients and tenants.
• Coordinate with contractors to arrange property inspections, repairs, and maintenance appointments.
• Schedule daily maintenance jobs and communicate appointment details to relevant parties.
• Follow up with contractors regarding job progress, updates, and completion.
• Maintain professional communication with landlords, tenants, letting agents, and contractors.
• Maintain accurate records of ongoing jobs, schedules, and contractor information.
• Assist in preparing quotations, invoices, and other job-related documents.
• Monitor ongoing maintenance jobs to ensure timely completion.
• Handle routine operational issues and escalate complex matters to management.
• Provide regular operational updates and reports to the management team.