Outlet Store Coordinator

Job Description

We are looking for a proactive, customer-oriented, and organized Outlet Store Coordinator to oversee the day-to-day operations of our outlet store. The ideal candidate will be responsible for driving sales, managing inventory, maintaining strong customer relationships, and ensuring smooth and efficient store operations.

Key Responsibilities

1. Sales & Customer Relations

• Drive store sales by actively engaging with customers and promoting products.
• Assist customers with product inquiries, recommendations, and purchases.
• Build and maintain positive customer relationships to encourage repeat business.
• Handle customer feedback, complaints, and service-related concerns professionally.
• Work towards achieving assigned sales targets.

2. Inventory Management

• Monitor and maintain accurate inventory and stock records.
• Coordinate stock receiving, checking, arrangement, and replenishment.
• Conduct regular stock counts and report discrepancies.
• Ensure proper product storage, display, and stock organization.
• Monitor fast-moving and slow-moving items and report stock requirements.

3. Store Operations

• Oversee the daily opening and closing of the outlet.
• Ensure the store is clean, organized, and visually appealing.
• Maintain proper product displays and merchandising standards.
• Ensure smooth billing, cash handling, and transaction processes.
• Coordinate with the relevant departments regarding stock, sales, and operational requirements.
• Ensure store policies and procedures are followed.

4. Reporting & Coordination

• Prepare and maintain daily sales and inventory reports.
• Track store performance and communicate operational updates to management.
• Identify operational challenges and recommend improvements.
• Ensure timely communication and coordination with the concerned teams.

Job Specification

• Bachelor's degree in Management, Business Administration, or a related field.
• Minimum of 1 year of work experience in Sales and Customer Service.
• Strong communication and interpersonal skills.
• Good customer handling and relationship management abilities.
• Basic knowledge of inventory management and stock control.
• Ability to manage daily store operations independently.
• Good organizational, multitasking, and problem-solving skills.
• Basic computer skills and familiarity with billing or POS systems.
• Honest, responsible, proactive, and customer-focused attitude.
• Female candidates with their own vehicle are preferred.

Required Skills

• Communication
• Problem Solving
• Inventory Management
• Recording
• Coordination
• Documentation
• Client Relation

About the Company

Since 2015, Newmew Nepal has actively committed to satisfying the needs of numerous Nepalese individuals by providing affordable, high-quality eyewear. Over time, we have expanded our product range to include over 1000 distinctive eyewear styles and designs.

Between 2015 and 2017, we primarily conducted our business online and witnessed a significant upsurge in demand for our eyewear. Our unique and effective marketing strategy strongly resonated with our target audience, contributing to this growth. Recognizing the potential for further expansion, we strategically decided to establish a physical store in Baneshwor, a vibrant area within the picturesque Kathmandu Valley, in 2017. This decision aimed to expand our customer base and offer a tangible shopping experience for our valued clients. Our presence in such a prominent location was intended to bolster our brand and cultivate enduring customer relationships.

NewMew Nepal -Within a year of observing the rapid increase in eyewear demand, we redirected our focus towards future expansion. Consequently, we successfully opened three additional stores in Newroad, Pokhara, and Butwal, both inside and outside the valley.