IT Officer

Position

IT Officer

Location

Kalanki, Kathmandu

Employment Type

Full-Time

Salary Range

Negotiable

9

30 to 5:30 working hours

Apply now: https://short-url.cc/1H7GG

Key Responsibilities

1. End-User & Desktop Support: Troubleshoot system issues, printers, and peripherals; provide hardware/OS maintenance, updates, and performance checks for internal staff.

2. Account Management & Onboarding: Manage user accounts, groups, and access permissions in Active Directory; handle onboarding/offboarding IT tasks.

3. Network & Infrastructure: Handle structured cabling, rack/patch panel organization, temporary event networks, and configure/maintain routers, switches, and wireless access points (APs).

4. Firewall & Network Security: Administer the organization’s Sophos firewall (rules, NAT, web filtering, SSL VPN), manage VLANs, monitor bandwidth, and coordinate with ISPs.

5. Server & Monitoring Administration: Manage Linux servers, the Passbolt setup, Zabbix monitoring, Active Directory, and internal DNS under supervision.

6. Security & Backup: Oversee antivirus/endpoint protection, manage scheduled backups, verify restore integrity, and maintain incident logs.

7. Asset & Vendor Management: Track IT inventory/equipment logs, manage email/DNS/SSL renewals, coordinate with hardware/software vendors, and assist with procurement specifications.

Job Specification

Must-Have (Essential Qualifications & Skills)

1. Education: Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related technical field.

2. Experience: Minimum 1 to 2 years of hands-on experience in IT support, network administration, or system maintenance.

3. Technical Competencies

a. Solid working knowledge of Windows and Linux operating systems, desktop troubleshooting, and software installation.

b. Experience with Active Directory (AD), user account management, Group Policies, and internal DNS.

c. Practical understanding of networking concepts (TCP/IP, VLANs, routing, and switching) and structured cabling.

d. Familiarity with firewall administration (specifically Sophos firewall, VPNs, and web filtering).

e. Basic experience with endpoint security, antivirus deployment, and routine backup procedures.

4. Soft Skills & Professionalism

a. Strong problem-solving skills and ability to troubleshoot hardware/software issues efficiently.

b. Excellent communication and interpersonal skills for daily end-user support.

c. High level of integrity, confidentiality, and commitment to data privacy protocols.