Assistant Manager / Manager Operations

We are looking for an experienced and responsible Assistant Manager / Manager Operations to oversee and strengthen day-to-day operations across dark stores. The role will focus on maintaining operational efficiency, product quality, accurate order processing, and timely dispatch while ensuring strong team performance and adherence to operational standards.The ideal candidate should have strong people management, operational coordination, and problem-solving skills, with the ability to work effectively in a fast-paced, high-volume environment.

Location

Kathmandu

Working Hours

9:00 AM – 5:00 PM or 10:00 AM – 6:00 PM, (Sunday to Friday)

Responsibilities of the Candidate

Manage and coordinate the overall day-to-day operations of dark stores.

Ensure proper store keeping, product placement, and operational discipline.

Maintain product quality, hygiene, and appropriate storage standards.

Oversee order picking, packing, billing, and dispatch processes.

Manage store manpower, shifts, productivity, and overall team performance.

Ensure adherence to operational SOPs and quality-control procedures.

Coordinate with inventory and fulfillment teams to resolve stock-related issues.

Monitor operational accuracy and minimize picking, packing, and billing errors.

Track store KPIs and identify opportunities to improve operational efficiency.

Support the setup and operational readiness of new dark stores.

Identify operational challenges and implement practical solutions to improve customer experience.

Requirements

2+ years of relevant experience in retail, supermarket, warehouse, dark store, FMCG, fulfillment, or similar operations.

Strong people management and operational management skills.

Experience managing teams, shifts, and day-to-day operational activities.

Strong understanding of operational processes, SOPs, quality standards, and inventory coordination.

Ability to work effectively in a fast-paced and high-volume environment.

Strong attention to accuracy, quality, and process discipline.

Good analytical, decision-making, and problem-solving abilities.

Ability to monitor KPIs and implement improvements based on operational performance.

Strong communication and coordination skills.

To Apply: Please send your updated CV to [email protected]. Qualified candidates will be contacted for the next stage of the recruitment process.

Job Specification

Job Type

Full Time

Work Mode

Onsite

Level

Mid

Openings

1

Apply Before

2026-12-12

Skills

Order Fulfillment

Operation Management

Inventory Coordination

Retail Operations

Team Management

View the original posting and apply on SathiJob.