Sales & Customer Support Executive

We are seeking motivated, hardworking, and customer-oriented individuals from Nepal to join our international Sales & Customer Support Team in Malaysia or Indonesia. The ideal candidates should have good communication skills, a sales-oriented mindset, and the ability to handle customer inquiries and resolve basic issues effectively.

Freshers are welcome to apply, and training and support will be provided.

Key Responsibilities

• Contact potential and existing customers through phone calls and messages.

• Follow up with customers, understand their needs, and promote company services.

• Convert potential leads into sales and achieve monthly sales targets.

• Handle basic customer inquiries and provide appropriate assistance.

• Identify and escalate customer issues, including login difficulties, forgotten passwords, and account-related problems, to the relevant support team.

• Maintain positive relationships with customers and ensure good customer service.

• Prepare and submit daily sales and customer follow-up reports.