Sales Officer

Position Summary

We are seeking a motivated and target-driven Sales Officer to promote and sell the company's UPVC doors and windows. The role is responsible for generating new business opportunities, developing strong relationships with dealers and customers, managing sales activities, and achieving assigned sales targets within the designated territory.

The ideal candidate should have strong communication and negotiation skills, a proactive approach to field sales, and the ability to identify and develop new market opportunities.

Key Responsibilities

Sales & Business Development

• Achieve monthly, quarterly, and annual sales targets within the assigned territory.

• Identify and develop new business opportunities through dealers, distributors, contractors, builders, architects, interior designers, and hardware retailers.

• Generate leads through field visits, project and site visits, referrals, and market research.

• Conduct product presentations and explain product features, specifications, and benefits to potential customers.

• Identify upcoming construction projects and develop opportunities for product sales.

Dealer & Customer Relationship Management

• Build and maintain strong relationships with existing dealers, distributors, and key customers.

• Conduct regular visits to dealers, customers, and project sites to generate orders and strengthen business relationships.

• Address customer inquiries, concerns, and complaints in a timely and professional manner.

• Support dealers with product information, promotional materials, and available sales schemes.

• Ensure effective after-sales follow-up to maintain customer satisfaction and encourage repeat business.

Quotation, Order & Payment Follow-up

• Prepare quotations and price proposals in accordance with company policies and approved pricing structures.

• Coordinate with production, dispatch, and store teams to ensure timely processing and delivery of customer orders.

• Follow up on payments and outstanding receivables while ensuring adherence to approved credit terms.

• Maintain accurate records of quotations, orders, deliveries, payments, and outstanding balances.

Market Intelligence & Business Insights

• Monitor competitor activities, including products, pricing, and promotional strategies.

• Collect market feedback regarding customer preferences, product demand, and quality expectations.

• Share relevant market insights and customer feedback with the immediate supervisor and management.

• Identify new market opportunities, potential dealer networks, and upcoming construction projects.

Reporting & Sales Coordination

• Prepare and submit daily visit reports, weekly sales updates, and monthly performance reports.

• Maintain and regularly update the customer database and sales pipeline.

• Participate actively in sales review meetings and contribute ideas to improve sales performance.

• Ensure timely communication and coordination with internal teams regarding customer requirements and order status.

Job Specification

Education & Experience

• Bachelor's degree in Business, Management, Marketing, Engineering, or a related field. Candidates with a +2 qualification and strong relevant sales experience may also be considered.

• 1–3 years of experience in field sales, preferably in building materials, construction products, pipes, hardware, or related industries.

• Freshers with excellent communication skills, a strong interest in sales, and a willingness to work in the field may also be considered.

• A valid two-wheeler driving license is mandatory.

Skills & Competencies

• Strong communication, negotiation, and relationship-building skills in Nepali; English communication skills will be an added advantage.

• Basic understanding of UPVC products and their applications in the construction industry.

• Knowledge of the local market, dealer networks, contractors, and construction-related businesses.

• Basic computer proficiency, including MS Word, Excel, email, and mobile applications.

• Target-oriented, self-motivated, and capable of working independently.

• Strong time management, planning, and follow-up skills.

• Ability to travel regularly and work effectively in a field-based sales environment.

Reporting Line

The Sales Officer will report directly to the Immediate Supervisor / Head of Sales.

Working Conditions

• Full-time position with significant field travel within the assigned territory.

• May require participation in exhibitions, dealer meets, product demonstrations, and other promotional activities.

• The role requires regular interaction with customers, dealers, contractors, and other business partners.

Compensation & Benefits

The company offers a competitive fixed salary along with performance-based incentives or commission. Additional benefits, including travel and mobile allowances, will be provided as per company policy.