Network Engineer

Sarwa Technology, under the management of Siddhartha Business Group of Hospitality, is seeking a skilled and dedicated Network Engineer to ensure the smooth, secure, and reliable operation of network infrastructure across all hotels, resorts, restaurants, and corporate offices. The role involves network installation, configuration, maintenance, troubleshooting, and security to ensure uninterrupted IT connectivity and efficient business operations.

Key Responsibilities

Network Infrastructure Management

• Install, configure, and maintain LAN, WAN, WLAN, and VPN infrastructure.

• Manage routers, switches, firewalls, access points, and other network devices.

• Monitor network performance and ensure stable connectivity across all units.

• Manage network connectivity between corporate offices, hotels, resorts, and restaurants.

• Maintain network documentation, topology diagrams, and IP address records.

Network Security

• Implement and maintain network security policies and procedures.

• Configure and monitor firewalls, VPNs, VLANs, and access controls.

• Identify and resolve network vulnerabilities and security threats.

• Ensure secure access to company systems and business applications.

• Regularly review network security configurations and access permissions.

Troubleshooting & Technical Support

• Diagnose and resolve network connectivity issues, including internet, Wi-Fi, LAN, and WAN problems.

• Coordinate with internet service providers (ISPs) for connectivity-related issues.

• Provide technical support to hotel and corporate office IT teams.

• Ensure minimum network downtime and timely resolution of technical issues.

• Maintain records of network incidents and corrective actions.

Network Monitoring & Maintenance

• Monitor network performance, bandwidth utilization, and network availability.

• Conduct preventive maintenance and periodic network health checks.

• Plan and implement network upgrades and infrastructure improvements.

• Ensure backup connectivity and network redundancy wherever required.

• Monitor Wi-Fi coverage and performance in guest rooms, restaurants, banquet halls, and public areas.

Vendor & Project Coordination

• Coordinate with vendors, ISPs, and service providers for network-related requirements.

• Evaluate network equipment and recommend suitable technology upgrades.

• Assist in network infrastructure planning for new hotel openings and renovation projects.

• Verify vendor services and ensure compliance with agreed technical specifications.

Reporting & Compliance

• Prepare periodic network performance and incident reports.

• Maintain an inventory of network equipment and licenses.

• Ensure proper documentation of network configurations and changes.

• Follow company IT policies, procedures, and information security standards.

Educational Qualification

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.

• Relevant certifications such as CCNA, CCNP, Network+, or equivalent will be an advantage.

Required Experience

• Minimum 2–3 years of relevant experience in network administration or network engineering.

• Experience managing multi-location network infrastructure will be preferred.

• Experience in the hospitality industry will be an added advantage.

Required Technical Skills

• Strong knowledge of LAN, WAN, WLAN, TCP/IP, DNS, DHCP, and VPN.

• Hands-on experience with routers, switches, firewalls, and wireless access points.

• Knowledge of VLAN configuration, routing, switching, and network security.

• Experience with network monitoring and troubleshooting tools.

• Familiarity with MikroTik, Cisco, Ubiquiti, Fortinet, or equivalent networking equipment.

• Understanding of server connectivity, CCTV networks, IP telephony, and POS systems.