JOB OPPORTUNITY
Hub Manager
Job Information
Department Name: Operations
Industry: Management
Work Experience: 1-3 years
City: Janakpur
State/Province: Province No.2
Zip/Postal Code: 45600
About Daraz
Launched in 2012, Daraz is South Asia’s online shopping and selling destination of choice present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering e-commerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. With 2 million products available, Daraz offers a diverse assortment of products in categories ranging from consumer electronics to household goods, beauty, fashion, sports equipment, and groceries. Focused on providing an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns. Daraz is owned by Alibaba Group Holding Limited.
Job Description
- Manage the daily operations of all of the hubs through the supervision of dispatchers, supervisors, leads, and all hub staff
- Oversee the direction of the delivery staff of trucks and motorcycles and work closely with the Fleet Manager to ensure professional delivery and pickup operations
- Implement and maintain standard operating procedures in all hub facilities
- Maintain control of the COD process and oversee delivery staff compliance and accurate reconciliation of cash
- Ensure load delivery to the mini hubs happens on time and with precision
- Lead the troubleshooting efforts from the mother hub, solve problems as they occur, and ensure service integrity
Requirements
- Bachelors’ degree with 2 years’ experience in relevant field. Master’s Degree is preferable
- Should have good communication skills in order to present ideas effectively
- Exceptional analytical and decision-making skills
- Excellent time management and organizational skills
- Should be a good team player with proactive nature
- Professional approach to time and deadlines
Benefits
- An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams
- Work closely with country and group level management to build e-commerce in Nepal
- Hands-on experience in leading a team and growing a business
- Five days working week (Monday to Friday)
- Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up
To apply for this job please visit recruit.zohopublic.com.