JOB OPPORTUNITY
Senior Officer – Bank & Corporate Operations
Job Specification
Education Level : Master
Experience Required : More than or equals to 4 years
Professional Skill Required : Interpersonal, Management ,Communication, Data Analysis ,Public Relations
Other Specification
At least 4 years of experience in the Financial Service sector along with a minimum of 2 years preferably relevant experience in Digital Financial Service including the Payment Industry and aware of the digital payment system.
SKILLS
- Communicate effectively to convey the information to the clients.
- Excellent persuasion skills are required to work with different clients.
- Desire to achieve goals.
- Extremely inspired and dedicated person with proven analyzing and analytical skillsets.
- Expert in keeping and developing a good relationship with client and colleague.
- Relevant knowledge of current organizations related to business and financial institutes.
- Ability to coordinate with every client to solve issues related to the services immediately.
- Creative approach, with the ability to anticipate challenges and develop new relations;
KNOWLEDGE
Sound knowledge of Digital Company, Fintech Ecosystem, Digital strategy, Software Vendors related to Cooperative, Microfinance, and other Financial Institute also NRB Directives and practices of Nepali Companying industry.
Job Description
- Establish effective communication with all BFI, Cooperatives, Service APIs, and Remittance clients.
- Understand and execute the operational procedures for onboarding, engaging, activating, and growing the Fund mobility and service consumption.
- NRB Daily and Monthly Reporting in coordination with the Compliance department.
- Ensure MOU closure of Banks, Bank Transfer, and Service API partners, Remittance, Cooperatives, and Micro Finance Institutions.
- Provide assistance during the onboarding process of Bank Transfer and Service API partners, Remittance, Cooperatives, and Micro Finance Institutions Clients that includes:
- Creating a virtual chat group for instant communication
- Providing UAT account in the staging server and forwarding credentials
- Ensuring proper and instant response from technical team members during the testing of API.
- Creating a Live account and adding services and commission as per the agreement. And provide live account credentials.
- Ensure the recovery of API Integration cost/AMC and share the report with the finance department.
- Maintain physical and e-filing of the signed agreement and share with the department members.
- Regular follow-up for account activation and ensure to upsell the revenue-generating services to all the existing clients considering their service scope and need and make a report.
- Address the overall operational issues of the partners and escalate technical and account-related issues as and when required to ensure a timely response.
- Plan for the joint promotion with the onboarded cooperatives and microfinance institutions.
- Draft MoU for new leads with proper service and commission requirements.
- Follow-up with all existing Micro finances, Cooperatives, and Software vendors to analyze and implement their needs of concern.
Applying Procedure:
Interested candidates are requested to send their recently updated resume to vacancy@khalti.com along with a cover letter mentioning their work and academic credentials.
Note: While sending your CV via mail please mention the position you are applying for.