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Job Vacancy In Raspberry Solution,Job Vacancy For IT Support Assistant,

Position: IT Support Assistant

Requirement: 1

Education: Bachelor’s degree in IT or related field

Experience: Freshers

Salary: Negotiable

Job Location: Baluwatar, Kathmandu.

Job Description:

• Provide overall support and technical assistance in repairing and maintenance of all assigned products.
• Troubleshoot and resolve product-related issues.
• Handle escalations and technically complex customer reported cases of various network equipment such as Router, Switches, NAS, Access Point, Servers, etc.
• Take ownership of the cases and drive them until issue/s are completely resolved and the customers are satisfied with the resolution.
• Product configuration or guiding customers as how to configure specific features via field or phone

Job Specification:

• Bachelor’s degree in IT or related field.
• Excellent interpersonal, communication, and presentation skills.
• Designing and implementing the network as per the client’s needs.
• Strong coordination and problem-solving skills.
• The candidate must have a two-wheeler with a valid license, as this position requires travel between customers.

Interested candidates are requested to mail us their CV at [email protected]