Rolling Plans Pvt. Ltd
JOB OPPORTUNITY
Position: System and IT Officer
No. of vacancies: 1 (One)
Location: Kathmandu Office
Reports to: Sr HR & Admin Manager
Core Function: This position will lead, develop, and manage all information technology systems, applications, and equipment in the Habitat for Humanity International Nepal office. This includes both tracking equipment inventory as well as maintenance and repair need of equipment, LAN, server, IT network, and internet services.
Duties and Responsibilities:
- Provide technical support to employees: Analyze and resolve computer problems; oversee computer maintenance and repair.
- Installing and configuring computer hardware, software, systems, networks, printer, cloud printers/ scanners, fax, ups, and inverter. etc.
- Coordinate service needs with outsourced providers for IT network, internet, and LAN; maintain the server capacity, and maintain computer inventory.
- Provide procurement specs for computer hardware and software and serve as primary liaison with IT-related vendors and suppliers.
- Ensure internet connection for staff and guests. Manage/Monitor bandwidth as per the user’s needs.
- Manage databases, schedules, calendars, reports, and email distribution and contact lists, updating and distributing them as appropriate under the direction of the Senior Management Team.
- Administration, support, and configuration of MS Office 365 for staff.
- Support Microsoft Teams, One Drive for Business, SharePoint Library/sites sync issues and work with the users to recover data lost
- Manage computer program files on the public drive/SharePoint: removing, adding, and organizing files as directed.
- Monitoring, and maintaining network/router equipment of an organization along with Upgrading to the latest stable firmware releases; securing network systems by establishing and enforcing policies/firewall.
- Maintain/Update Official Webpage. Renew domain, as necessary. Add/remove SUBDOMAIN as per the need of the organization.
- Implement IT policy and best practice guides for the organization.
- Design and provide training programs on security/IT Tips and Tricks/Application uses for staff.
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages.
- Conduct virus check and removal if necessary.
- Maintain IT equipment & instruments inventory.
- Communication Device Set-up and maintenance.
- Other related duties as assigned by the supervisor.
Education Qualification and Professional Experience:
- Bachelor’s degree/Diploma in IT or other relevant fields.
- Minimum of one year of work experience in the IT sector.
- In-depth knowledge of the IT and Operations environment in Nepal.
- Working experience in managing Microsoft Office 365 and related technologies
- Demonstrated ability to work productively within a team or individually.
- Able to communicate clearly and effectively and willing to help colleagues.
- Able to work effectively in cross-cultural settings; can support, negotiate, and cooperate with those of other cultures.
- Proactively manage workloads and multiple priorities efficiently and with minimal supervision and maintain confidentiality.
- Fluency in Nepalese and English language.