Position: Business Support Assistant (Administration)
The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
TERMS AND CONDITIONS
Position Title: Business Support Assistant (Administration)
Contract Type: Service Contract (SC)
Grade: SC-4 (equivalent to GS-4)
Contract Duration: 12 months (with possibility of extension)
Duty Station: Kathmandu
Post: 1 position (one)
Nationality: Nepalese ONLY
These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders may report to the Business Support Associate, or provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate. In cases where these positions support a specific business stream, the reporting line may be to the relevant Head of Unit, Chief, or the designate.
At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities.
The Business Support Assistant will be performing under the direct supervision of Administration Associate, and shall deliver standard business support processes to facilitate effective service delivery for facility management, asset management and administrative tasks performed for Country Office and Sub-Offices.
KEY ACCOUNTABILITIES (not all-inclusive)
- Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
- Respond to queries and escalate where appropriate, in order to provide timely and accurate service to clients.
- Support in processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
- Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
- Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
- Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
- Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
- Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
- Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
- Create purchase requisitions; forward payment requests after completion of corporate system procedures.
- Create payment request and petty cash for admin related payments.
- Assist in facility and premises management.
- Assist in inventory management.
- Liase with oursourced staff to coordinate and smoothen daily operations of the CO.
- Perform duties as required.
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education.
- Minimum of two years of progressively responsible work experience in general administration.
- Work experience in UN agencies is preferred.
Knowledge & Skills:
- Proficient in the use of office equipment and computer software packages, such as Microsoft Word, Excel and PowerPoint.
- Knowledge of work routines and methods in order to complete processes under minimal supervision.
- Uses tact and courtesy to give and receive information to a wide range of individuals.
- Ability to identify data discrepancies and rectify problems requiring attention.
Language: Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.
4Ps CORE ORGANISATIONAL CAPABILITIES
- Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
- Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
- Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
- Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
- Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
- Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
- Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
- Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
- Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
- Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
- Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
- Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
- Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
- Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
- Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
- Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
OTHER SPECIFIC JOB REQUIREMENTS
DELIVERABLES AT THE END OF THE CONTRACT:
Systematic facility management, asset management and administrative support to Country Office and Field-Offices.
DEADLINE FOR APPLICATIONS
Tuesday, 14 December 2021
Only shortlisted candidates will be contacted.