Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable dining experiences through exceptional service, quality cuisine, and meaningful guest connections. But could you be the one leading our restaurant team to deliver memorable moments for every guest? We’re searching for a Restaurant Manager to oversee our restaurant operations and ensure outstanding service, operational excellence, and exceptional dining experiences at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

Managing the daily operations of the restaurant to ensure smooth, efficient, and guest-focused service delivery

Supervising and motivating restaurant colleagues to maintain exceptional service standards and create memorable dining experiences

Monitoring food and beverage quality, presentation, cleanliness, and overall guest satisfaction in line with hotel and brand standards

Coordinating closely with Culinary, Stewarding, and other operational teams to ensure seamless restaurant operations

Handling guest feedback, special requests, and service recovery situations professionally and promptly

Assisting with scheduling, inventory management, stock control, and departmental cost management initiatives

Supporting recruitment, training, coaching, and development of restaurant team members to maintain a positive and high-performing work environment

Ensuring compliance with hygiene, safety, responsible alcohol service, and workplace standards as required by local regulations

What We need from you

Diploma or higher education qualification in Hotel Management, Hospitality, Food & Beverage Management, or related field preferred

Minimum 5–7 years of Food & Beverage experience within a hotel or upscale restaurant environment, including supervisory or managerial experience preferred

Strong knowledge of restaurant operations, guest service standards, and food & beverage practices

Excellent communication, leadership, organizational, and problem-solving skills

Ability to lead teams effectively in a fast-paced hospitality environment

Familiarity with restaurant POS systems, inventory management, and operational reporting preferred

Knowledge of food safety, hygiene, and workplace safety standards as required by local regulations

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.