Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences for our guests through safety, professionalism, and peace of mind. But could you be the one helping ensure a secure and welcoming environment for our guests, colleagues, and visitors every day? We’re searching for a Security Supervisor to support our Security team in maintaining the highest standards of safety, security, and operational readiness at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

Supervising daily security operations and supporting security colleagues to ensure a safe and secure environment throughout the hotel

Monitoring guest areas, back-of-house operations, entrances, exits, and hotel premises to maintain safety and prevent security risks

Responding promptly to incidents, emergencies, guest concerns, and safety situations in a professional and efficient manner

Conducting routine patrols, inspections, and security checks across guest rooms, public areas, and operational spaces

Coordinating closely with Front Office, Engineering, Housekeeping, and other departments to support smooth hotel operations and emergency response procedures

Assisting in monitoring CCTV systems, access control measures, and security equipment to ensure operational effectiveness

Supporting investigations, incident reporting, and documentation related to safety and security matters

Ensuring compliance with hotel policies, fire & life safety procedures, workplace safety standards, and local regulatory requirements

What We need from you

Diploma or higher education qualification in Security Management, Hospitality, or related field preferred

Minimum 3–5 years of security or safety experience within a hotel, commercial property, or similar environment, including supervisory exposure preferred

Strong understanding of hotel security operations, emergency response procedures, and fire & life safety standards

Good leadership, communication, and problem-solving skills

Ability to remain calm, professional, and responsive during emergencies and operational challenges

Familiarity with CCTV systems, incident reporting, and security procedures preferred

Knowledge of workplace safety, fire safety, and local security compliance standards as required by local regulations

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.