Experience Required

More than 3 years

We are looking for an experienced and hands-on Manager Executive – Multiple Outlet of Restaurants to oversee our Philly and Burger (Maharajgung), Bistro in Boudha and 1–2 restaurant outlets added in the near future.

The main focus of this role will be staff recruitment, staff management, discipline, training and performance management. We need someone who can independently build and maintain a reliable restaurant team rather than depending on the owners.

A major responsibility will be to

Recruit cooks, chefs, waiters, bar/service staff, kitchen helpers, cleaners and supervisors as required.

Maintain a strong network within the restaurant and hospitality industry so suitable replacements can be identified quickly.

Interview and assess candidates practically before hiring.

Handle staff discipline, attitude and repeated performance problems. Issue warnings and corrective actions where necessary.

Make decisions regarding staff replacement and termination when an employee repeatedly fails to meet required standards.

Train and guide Restaurant Supervisors so they can manage their teams properly.

Ensuring proper SOPs and systems are followed for opening/closing, cleaning, stock receiving, storage, wastage, attendance, customer complaints and other restaurant operations.

Monitoring stock, food wastage, unnecessary purchases, portion control and unusual inventory differences.

Reviewing customer feedback, complaints and online reviews and ensuring repeated problems are properly addressed.

Building relationships within the hospitality industry and identifying useful opportunities such as catering, corporate business, partnerships and other ways to increase restaurant visibility and sales.

Maintain proper records of outlet revenue and expenses once the daily expense records are received from each restaurant, and ensure the information is organised, complete and available for management review.

The Manager Executive will also regularly visit the outlets and check food quality, hygiene, kitchen and storage conditions, staff behaviour, customer service, stock/wastage and whether restaurant SOPs are actually being followed.

For our new restaurants (to be added in future), the person will play an important pre-opening role and will be responsible for recruiting the complete restaurant team, coordinating joining and duty allocation, organising staff orientation and training, implementing SOPs, coordinating with vendors and helping ensure the outlet is operationally ready before opening.

About Company

A Reputed Company is looking for a proactiveManager Executive who is strong in people management and recruitment, is comfortable making difficult staff decisions, understands restaurant operations, and can solve staffing and operational problems independently instead of passing everything to the owners.