Working Hours

12:00 PM – 8:00 PM

Work Location

Kalimati, Kathmandu

Position Type

Full-Time

About the RoleWe are looking for a Music Class Coordinator & Lead Management Executive to manage student inquiries, coordinate music classes, follow up with leads, and provide excellent customer service. The ideal candidate should have a genuine interest in music or music as a hobby and be comfortable communicating with students, parents, and customers.

Key Roles & Responsibilities

• Handle and follow up with music class leads and inquiries received through Facebook, phone, forms, and other digital channels.
• Contact prospective students and parents, understand their requirements, and provide information about available music classes.
• Coordinate music class schedules, student enrollment, attendance, and class-related communication.
• Maintain regular follow-up with interested students until enrollment.
• Coordinate with music teachers/instructors regarding class schedules, student requirements, and daily activities.
• Maintain updated records of leads, follow-ups, enrollments, and student information.
• Respond professionally to customer questions through phone, Messenger, WhatsApp, and other digital platforms.
• Support promotional activities and basic digital communication for music programs.
• Help organize and coordinate music-related events, trial classes, workshops, and special programs.
• Prepare basic daily reports related to leads, calls, follow-ups, enrollments, and class coordination.
• Provide a positive and welcoming experience to students and parents.
• Perform other coordination and lead-management tasks assigned by management.

Required Skills & Qualifications

• Genuine interest in music / music as a hobby is preferred.
• Excellent written and verbal communication skills in both English and Nepali.
• Good digital literacy and ability to use social media, messaging platforms, Google Sheets/Excel, and basic office software.
• Strong customer-service mindset with a polite, helpful, and professional attitude.
• Good follow-up and communication skills.
• Ability to communicate confidently with students, parents, and customers.
• Organized, responsible, punctual, and target-oriented.
• Ability to work independently and coordinate effectively with teachers and management.
• Must have own two-wheeler and a valid driving license.
• Previous experience in lead management, telesales, customer service, education coordination, or music-related activities will be an advantage.

Working Schedule12

00 PM – 8:00 PM

The position requires regular availability throughout the working period for lead follow-up, student coordination, customer communication, and music-class operations.

Preferred Candidate ProfileA person who is friendly, energetic, digitally comfortable, interested in music, confident in communication, and genuinely enjoys working with students and customers.