Job Description

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance,where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences for our guests through thoughtful service, exceptional comfort, and attention to every detail. But could you be the one ensuring every room feels welcoming from the moment a guest arrives? We’re searching for a Housekeeping Supervisor to support our housekeeping team in delivering exceptional cleanliness standards and seamless guest experiences throughout the hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

Supervising daily housekeeping operations and supporting room attendants to ensure assigned areas are cleaned and maintained efficiently

Inspecting guest rooms, public areas, and back-of-house spaces to ensure compliance with IHG brand standards and cleanliness expectations

Assisting with room status updates and coordinating with the Front Office team to ensure timely room availability

Monitoring housekeeping supplies, linen, and amenities to maintain operational readiness

Supporting training and coaching of housekeeping colleagues to ensure service consistency and team development

Reporting maintenance issues and coordinating with the Engineering team for prompt resolution

Ensuring adherence to hotel safety, hygiene, and responsible business practices at all times

What We need from you

Diploma, vocational training, or higher education qualification in Hotel Management, Housekeeping, or related field preferred

Minimum 2–4 years of housekeeping experience in a hotel environment, including supervisory exposure preferred

Strong understanding of housekeeping procedures, cleanliness standards, and guest service expectations

Good leadership, communication, and organizational skills

Ability to work efficiently in a fast-paced hospitality environment

Basic knowledge of housekeeping systems and inventory handling preferred

Knowledge of workplace hygiene, health, and safety standards as required by local regulations

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.