Property Planning Coordinator 302 views0 applications

Home Loan Experts is the top specialist mortgage company in Australia with rapidly growing offices in Sydney and Kathmandu. Having settled over $2 billion home loans, we are the leading financial service provider in Australia. We exist to get tough loans approved; that’s why our customer service is the best! HLE Nepal Pvt. Ltd is an extension of Home Loan Experts. Our office in Kathmandu has 150+ happy and energetic team working to provide the best customer service and our team of brilliant tech team focuses on building world-class fintech products. We believe in employee growth and offer amazing career advancement opportunities for our employees. If you want to be part of this please visit our website *We regret that only shortlisted candidates will be contacted.*


This position is part of  HLE Nepal, and will be required to work for one of our top outsourcing partners.

Who you are:

  • Have a high aptitude for numbers
  • Have strong attention to detail
  • Have advanced Microsoft excel skills & Microsoft word skills
  • Excellent online research skills
  • Be well organised and have strong task management and prioritisation skills
  • Be able to work effectively in a high paced environment
  • Welcome feedback and accountability from other team member;
  • Be able to converse with sophisticated clients
  • Have an interest in personal development and reading outside of your professional life
  • Have a genuine desire to help people make superior mortgage, money management and property decisions
  • Become an expert on the use of the CRM applications and all software required in the operation of the role
  • Excellent communication in English, both in written and verbal

Some of other desirable skills to have;

  • A background with tax, finance, or property in Australia
  • Experience Microsoft applications (Teams, Dropbox, Office), Zoho
  • Proven customer management skills
  • Experience working for western-based clients

Some of the exciting stuff you’ll be involved in:

  • Support Property Planners with client management including emailing updates to active clients notifying them of progress and booking strategy meeting
  • Assist Property Planners with new lead management including sending template emails and calendar invites and confirming appointments.
  • Follow up clients for outstanding documents.
  • Liaise with Mortgage Brokers (based in Melbourne team) or credit analyst (based in Nepal team) for borrowing capacities for clients
  • Complete comparable property searches
  • Populate draft Property reviews
  • Capture data from needs analysis and questionnaire and inputting these into reports including cash flow, Mortgage Strategy, Property Strategy and Portfolio Plan.
  • Complete weekly reporting and update processes and templates

The Benefits of Joining us!

  • Get to work with one of our top outsourcing partners
  • Competitive remuneration provided which is negotiable based on skills and suitability
  • A secure long-term role
  • Paid annual leave and sick leave
  • Paid maternal and parental leaves
  • A 5-day work week except for 1 Sunday of the month
  • An environment that values continuous learning and development
  • Office-sponsored daily breakfasts and other benefits
  • Recreation room to unwind and chill!
  • Parties and events – we want you to have some fun at work!

Work Hours: 6:00 am to 2:00 pm, non-negotiable  (including 1-hour lunch break)

The detailed Position description will be discussed during the face-to-face interview.

Applying Procedure:

Sounds like an opportunity for you? Send us your resume and cover letter to [email protected] with the subject line “Career: PP Coordinator“, addressing all the essential requirements.

Visit and to know more about us!

Due to the high volume of applications received, we regret that only short-listed candidates will be contacted. Also note that we are working from home currently due to the Covid-19 lockdown, and will continue to do so in the coming months.

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